As Pixie Winks sells from other sources as well as online, we may experience an overlap between orders and sales but we will always endeavour to keep all items up to date so we can service your order. However if for any reason we cannot supply a product immediately we will contact you via email or telephone and advise you of the next availability or an alternative.
Prices shown on our website are in AUD $ and include GST.
Should you have any questions regarding certain fabrics or sizing of any of our items please do not hesitate to contact us.
Returns & Exchanges
If the item you have chosen is not what you expected, the wrong size or the wrong colour Pixie Winks is happy to make an exchange, credit note or refund if notified and returned within 7 days from the day of purchase. When returning goods please contact us beforehand and be sure to enclose original receipts. All items are to be returned in the original condition they were sent - unworn and unused and with labels attached.
Postage for return to store will be at the cost to the customer but we are happy to cover the return postage to our customers.
There are no exchanges or refunds on Sale items.
Should there be damages or a fault to your purchase we are more than happy to replace if available or refund if providing we are notified and items are returned with the receipt within 7 days of purchase.
Pixie Winks does not exchange or refund due to change of mind!
Please notify us of any cancellations immediately. Unfortunately we are unable to cancel any orders that have already been processed and posted.
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our catalogue as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Shipping Policy Within Australia,
We offer FREE POSTAGE Australia Wide on all orders All orders are processed within 7 business days and delivered to you within 7 – 14 business days, Via Australia Post or Officeworks Mailman.
We are happy to provide the option of international shipping. All international orders will be sent via standard Australia Post Air Mail. Should you like to have tracking applied to your order, please contact us at service @pixiewinks.net for a quote as additional costs will apply.
Please note that Pixie Winks assumes no responsibility for late or missing packages shipped out of the country.
International Shipping Costs:
New Zealand - $35 Asia/Pacific - $40 North America - $50 United Kingdom - $40 Europe - $40 Please be advised that you will be responsible for paying any customs fees that may be incurred on your order. Customs fees vary depending on the country.If you have any other questions about shipping rates and delivery, please contact us at
This size chart is suggested to be used as a guide only. All babies are unique and often do not fit the "average" range. If your child's height and/or weight cross over more than one row on the table, we suggest you purchase the larger size. If in doubt, please contact us via email email@example.com.
All measurement are Approx.
All images on Pixie Winks are protected by copyright or royalty free images from wix.com